Billing
Manage your Vale subscription from the desktop app. Checkout uses Stripe or Paymob depending on your Payment Provider preference (Auto routes by region). See plans and compare features on Pricing. Download stays invite-only during early access — join the waitlist.
Free accounts can use up to 5 active accounts (provider connections). Hitting the limit opens Billing so you can try Power or subscribe.
Start a trial
Sign in to your Vale account, then open Settings → Billing and choose Try Power. New accounts can try Power for 15 days with no card required (one trial per email). The trial is owned by Vale — it does not open Stripe or Paymob checkout. When the trial ends, the app returns to Free unless you subscribe.
Payment Provider
Under Settings → Billing → Payment Provider, choose how paid checkout runs:
- Auto — routes by your current region (for example Egypt → Paymob; otherwise Stripe).
- Stripe — always use Stripe Checkout.
- Paymob — always use Paymob checkout when available.
Changing preference while you already have an active paid subscription applies to the next subscribe — cancel, update payment, and invoices stay with your current processor.
Subscribe and checkout
From Settings → Billing, choose a Power plan to open checkout with your selected payment provider. Stripe charges in USD ($6.99/mo or $59.99/yr); Paymob charges in EGP (EGP 349/mo or EGP 2,999/yr). See Pricing for both currencies. After payment, Power unlocks in the app. If features stay locked, use Refresh status (below).
Manage subscription
Plan status, upgrade, invoices, update payment, and cancellation live under Settings → Billing (Account is sign-in / identity only). Paid Power shows actions to update your payment method, view invoices, or cancel — routed to Stripe or Paymob based on how you subscribed. Lifetime complimentary grants (if issued) show as Power without a payment-provider subscription.
Refresh status
Use Refresh status on Billing if Power features stay locked after checkout or trial start. That re-syncs entitlement from the server without restarting the app.
Help
Billing questions or payment issues: Feedback (choose the billing type) or see Troubleshooting.